Shipping and Handling

Shipping partners
All items from our range are sent by DHL (formerly Deutsche Post). After shipping the package, you will receive a shipping confirmation by e-mail with the tracking ID.

Delivery time
Your order will be processed immediately upon receipt by us. The dispatch of your order takes place with payment by Sofortüberweisung, PayPal / Paypal plus payment, Amazon payment, credit card payment or purchase on account within 24 hours, provided the goods are in stock.

Shipping
The shipping costs are flat rate per order, regardless of weight or number of packages. We deliver only in the insured package with DHL. For orders from other European countries special shipping costs apply.

Shipping to: within Germany

free *

* From 59 Euro minimum purchase value. Including a shipping fee of 3.90 € per order.

Europe wide shipping category A

6.90 €

Applies to the countries: Austria, France, Netherlands, Belgium, Luxembourg and Denmark.

Europe wide shipping category B

8.90 €

Applies to the countries: Great Britain, Switzerland, Lichtenstein, Spain, Portugal, Sweden, Finland, Norway, Ireland, Italy, Greece, the Czech Republic and Poland.

Europe wide shipping category C

11.90 €

Applies to the countries: Bulgaria, Estonia, Iceland, Kazakhstan, Croatia, Latvia, Lithuania, Malta, Romania, Russian Federation, Slovakia, Slovenia, Hungary, Belarus, Cyprus.

international shipping  

19.90 € (19,90 USD)

Applies to the countries: USA and Canada

Note for Switzerland and Lichtenstein
We are happy to supply our customers in Switzerland, Norway and Liechtenstein without VAT. Our shop system displays the net amount without VAT when ordering. The respective customs authorities may charge you the national VAT and customs duties. Deliveries to non-EU countries incur additional duties, taxes and fees.

For more information about customs duties, see At: http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm
and import VAT at: http://auskunft.ezt-online.de/ezto/Welcome.do
and especially for Switzerland at: http://xtares.admin.ch/tares/login/loginFormFiller.do

Functional cookies

Functional cookies are absolutely necessary for the functionality of the webshop. These cookies assign a unique random ID to your browser so that your unhindered shopping experience can be guaranteed over several page views.

Session:
The session cookie stores your shopping data over several page views and is therefore essential for your personal shopping experience.
Wish List:
The cookie enables a notepad to be made available to the user across sessions. This means that the notepad remains available even across several browser sessions.
Device Assignment:
The device assignment helps the shop to ensure the best possible display for the currently active display size.
CSRF-Token:
The CSRF token cookie contributes to your security. It strengthens the security of forms against unwanted hacker attacks.
Login Token:
The Login Token is used for the recognition of users across sessions. The cookie does not contain any personal data, but enables personalization across multiple browser sessions.
Cache exception:
The cache exception cookie allows users to read individual content independent of the cache memory.
Cookies Active Check:
The cookie is used by the website to determine whether cookies are allowed by the browser of the site user.
Cookie Settings:
The cookie is used to store the cookie settings of the site user over several browser sessions.
PayPal:
The cookie is used for payment transactions via PayPal.
Amazon Pay:
The cookie is used for payment transactions via Amazon.
Cloudflare:
Cloudflare Cookies werden genutzt um dem Nutzer eine möglichst hohe Performance über mehrere Seitenaufrufe zu bieten. Zudem tragen sie zur Sicherheit der Seitennutzung bei.
Gerätezuordnung:
Die Gerätezuordnung hilft dem Shop dabei für die aktuell aktive Displaygröße die bestmögliche Darstellung zu gewährleisten.
Herkunftsinformationen:
Das Cookie speichert die Herkunftsseite und die zuerst besuchte Seite des Benutzers für eine weitere Verwendung.
Aktivierte Cookies:
Speichert welche Cookies bereits vom Benutzer zum ersten Mal akzeptiert wurden.
Marketing Cookies

Marketing cookies are used to deliver advertisements on the website in a targeted and individualized manner across multiple page views and browser sessions.

Facebook pixel:
The cookie is used by Facebook to integrate the services of Facebook for the users of websites and to display personalised advertising offers based on user behaviour.
Google Conversion Tracking:
The Google conversion tracking cookie is used to effectively track conversions on the website. This information is used by the site operator to target Google AdWords campaigns.
Google AdSense:
Das Cookie wird von Google AdSense für Förderung der Werbungseffizienz auf der Webseite verwendet.
Tracking Cookies

Tracking cookies help the shop operator to collect and evaluate information about the behaviour of users on their website.

Google Analytics:
Google Analytics is used for traffic analysis of the website. Thereby statistics about website activities can be created and read out.
Google Tag Manager:
The Google Tag Manager helps us to integrate different tracking technologies to optimize our website.
ÖWA ioam2018:
Speichert einen Client-Hash für die Österreichische Webanalyse (ÖWA) zur Optimierung der Ermittlung der Kennzahlen Clients und Visits. Der Cookie ist maximal 1 Jahr lang gültig.
Matomo:
Das Cookie wird genutzt um Webseitenaktivitäten zu verfolgen. Die gesammelten Informationen werden zur Seitenanalyse und zur Erstellung von Statistiken verwendet.
Bing Ads:
Das Bing Ads Tracking Cookie wird verwendet um Informationen über die Aktivität von Besuchern auf der Website zu erstellen und für Werbeanzeigen zu nutzen.
Personalization cookies

These cookies are used to collect and process information about the use of the website by users, in order to subsequently personalise advertising and/or content in other contexts, and subsequently personalise the website.

Criteo Retargeting:
Das Cookie dient dazu personalisierte Anzeigen auf dritten Webseiten auf Basis angesehener Seiten und Produkte zu ermöglichen.
Service cookies

Service cookies are used to provide the user with additional offers (e.g. live chats) on the website. Information obtained via these service cookies may also be processed further for page analysis.

Doofinder:
The cookie is used to track user interactions with the site search. The data can be used to optimize the search function.
Tawk:
Tawk provides a live chat for site users. The cookie ensures the function of the application over several page views.
Zendesk:
Zendesk stellt einen Live Chat für Seitenbenutzer zur Verfügung. Über das Cookie wird die Funktion der Anwendung über mehrere Seitenaufrufe hinweg sicher gestellt.
Userlike:
Userlike stellt einen Live Chat für Seitenbenutzer zur Verfügung. Über das Cookie wird die Funktion der Anwendung über mehrere Seitenaufrufe hinweg sicher gestellt.
By clicking on "Accept all cookies" you agree to the storage of cookies on your device and supports us in improving our navigation, analyzing the use of our website and optimize our marketing efforts. Thank you on behalf of the entire team!