Payment / Dispatch
All items from our range are sent by DHL (formerly Deutsche Post). After shipping the package, you will receive a shipping confirmation by e-mail with the tracking ID.
Your order will be processed immediately upon receipt by us. The dispatch of your order takes place with payment by Sofortüberweisung, PayPal / Paypal plus payment, Amazon payment, credit card payment or purchase on account within 24 hours, provided the goods are in stock.
The shipping costs are flat rate per order, regardless of weight or number of packages. We deliver only in the insured package with DHL. For orders from other European countries special shipping costs apply.
Shipping to: Germany
* From 59 Euro minimum purchase value. Including a shipping fee of 3.90 € per order.
Europe wide shipping category A
Applies to the countries: Austria, France, Netherlands, Belgium, Luxembourg and Denmark.
Europe wide shipping category B
Applies to the countries: Great Britain, Switzerland, Lichtenstein, Spain, Portugal, Sweden, Finland, Norway, Ireland, Italy, Greece, the Czech Republic and Poland.
Europe wide shipping category C
Applies to the countries: Bulgaria, Estonia, Iceland, Kazakhstan, Croatia, Latvia, Lithuania, Malta, Romania, Russian Federation, Slovakia, Slovenia, Hungary, Belarus, Cyprus.
Applies to the countries: USA and Canada
Note for Switzerland and Lichtenstein
We are happy to supply our customers in Switzerland, Norway and Liechtenstein without VAT. Our shop system displays the net amount without VAT when ordering. The respective customs authorities may charge you the national VAT and customs duties. Deliveries to non-EU countries incur additional duties, taxes and fees.
For more information about customs duties, see At: http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm
and import VAT at: http://auskunft.ezt-online.de/ezto/Welcome.do
and especially for Switzerland at: http://xtares.admin.ch/tares/login/loginFormFiller.do